Iron.io has three support channels:
1. Real-time Live Chat
Drop into our chat room to get help directly from our engineers: http://get.iron.io/chat
2. Public Forums
We’ve decided to use Stack Overflow for users to ask questions and get answers. We’ll be monitoring the following tags: ironworker , ironmq, ironcache or iron.io so be sure to tag your questions so we can find them.
3. Private Questions
Please feel free to contact us directly by emailing support@iron.io.